Case Study: AI-driven Mobile App
Boosted sprint velocity of complex mobile app delivery by 52% by strategically refining design and development processes.
Industries: Artificial Intelligence (AI) and Healthcare
Platforms: iOS and Android
Competencies: Design strategy, team and project management, documentation strategy, process improvement, Agile software development
Team: Senior Interaction Designer and 3 Development teams totaling 10 members
As the Director of Product Design, I led strategic vision and design execution at SaaS B2B startup HealthPointe Solutions creating AI-driven products to improve healthcare delivery.
In 2021, I faced delivery challenges with 3 remote development teams working on a complex mobile application for patient health management.
Image 1: Final mobile app home screen showing examples of what the chatbot can do. Proprietary. © HealthPointe Solutions. All Rights Reserved.
Task
To enhance communication and collaboration between design and development teams in a remote and siloed environment, overcoming inefficient code practices and lack of experience.
Actions
I guided the design team in a comprehensive evaluation to identify opportunities to enhance overall efficiency.
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Streamlined feature creation and feedback consumption by establishing a design documentation framework.
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Orchestrated and chaired a new All-Dev-Design meeting, enhancing cross-team communication, reviewing features and minimizing redundant code for synchronized development.
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Empowered autonomous organization and prioritization through Agile process revamp: initiated backlog strategy, implemented status labels and centralized resources in GitLab.
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Crafted a plan for a design system, fostering product cohesion with reusable code blocks. Scheduled iterative delivery by the senior interaction designer with regular feedback loops.
Results
After a year of collaboration:
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Increased story points delivered in a 4-week sprint from 21 to 32 or 52% in 2021
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Increased quality of user stories implemented
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Improved satisfaction among both developers and designers
